Frequently Asked Questions

Everything you need to know about your sports gear and orders.

How long does shipping take for heavy equipment?

Standard shipping for sports gear usually takes 3-5 business days, while oversized items like weight benches or treadmills may take 7-10 business days via specialized freight.

What is your return policy for athletic apparel?

We offer a 30-day return policy for all athletic apparel. Items must be unworn, unwashed, and still have the original tags attached to qualify for a full refund.

Do you offer bulk discounts for school sports teams?

Yes, Distributacon provides special pricing for schools, clubs, and professional organizations. Please contact our corporate sales team for a custom quote on bulk orders.

Are the products covered by a manufacturer warranty?

Most of our equipment and hardware come with a minimum one-year manufacturer warranty. Specific details can be found on the individual product pages.

How can I track my order status?

Once your order is processed, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.